Terms and Conditions

TABLE OF CONTENTS:

Article 1 - DefinitionsArticle 2 - Identity of the entrepreneurArticle 3 - ApplicabilityArticle 4 - The offerArticle 5 - The agreementArticle 6 - Right of withdrawalArticle 7 - Costs in case of withdrawalArticle 8 - Exclusion of the right of withdrawalArticle 9 - The priceArticle 10 - Conformity and warrantyArticle 11 - Delivery and executionArticle 12 – PaymentArticle 13 – Complaints procedureArticle 14 – DisputesArticle 15 – Additional or deviating provisions

ARTICLE 1 – DEFINITIONS

In these conditions the following definitions apply:

Reflection period: the period within which the consumer can exercise his right of withdrawal; Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur; Day: calendar day; Duration transaction: a distance contract with relates to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time; Durable data carrier: any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a manner that allows future consultation and unchanged reproduction of the stored information. Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period; Model form: the model form for withdrawal that the entrepreneur makes available who has a consumer can fill in when he wants to make use of his right of withdrawal. Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance; Distance contract: an agreement whereby in the context of a system for sales organized by the entrepreneur distance of products and/or services, up to and including the conclusion of the agreement, only one or more techniques for distance communication are used; Technology for distance communication: means that can be used to conclude an agreement, without consumer and entrepreneur have come together in the same room at the same time. General Terms and Conditions: the present General Terms and Conditions of the entrepreneur.

ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR

Fashion Trends By Indy

Oostdijk 46

3261 KH Oud Beijerland

0622463334

info@onlinefashiontrends.nl

Chamber of Commerce Number: 82675724

VAT Number: NL003712921B90

ARTICLE 3 – APPLICABILITY

1.These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer. The consumer-customer and entrepreneur recognize the legal validity of electronic communications, which is described in European law

ARTICLE 4 – THE OFFER

The offer is without obligation. The entrepreneur is entitled to change and adapt the offer. The offer contains a complete and accurate description of the products and/or services offered.

3. Once you have placed your order, you will receive a confirmation from us by email.

All images and specifications in the offer are indicative and cannot give rise to compensation or termination of the agreement. Images of products are a true representation of the products offered. The entrepreneur cannot guarantee that the colors displayed correspond exactly to the real colors of the products.

6. After receiving your payment, we will start preparing your order and pack it nicely for you.

7. We want you to be satisfied with your purchase.

ARTICLE 5 – THE AGREEMENT

The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the conditions set. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm electronically the receipt of acceptance of the offer. As long as receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures. The entrepreneur can - within legal frameworks - inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important. for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution. The entrepreneur will provide the consumer with the product or service. send the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier: the visiting address of the entrepreneur's branch where the consumer can go with complaints; the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal; the information about guarantees and existing service after purchase; d. the information included in Article 4, paragraph 3 of these conditions, unless the entrepreneur has already provided this information to the consumer before the execution of the agreement; the requirements for termination of the agreement if the agreement has a duration of more than one year or of is of indefinite duration. In the event of a duration transaction, the provision in the previous paragraph only applies to the first delivery. Every agreement is entered into under the suspensive conditions of sufficient availability of the products in question.

ARTICLE 6 – RIGHT OF WITHDRAWAL

When delivering products:

When purchasing products, the consumer has the option to terminate the agreement without giving reasons within 30 days. This reflection period commences on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and made known to the entrepreneur. During the reflection period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur. In the event of fraud, Essies Fashion reserves the right to refuse a return shipment in its entirety and to send it back at the expense of the entrepreneur. If the consumer wishes to exercise his right of withdrawal, he is obliged to do so within 30 days of receipt of the product. , to be made known to the entrepreneur. The consumer must make this known using the model form. After the consumer has indicated that he wishes to exercise his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the delivered goods have been returned on time, for example by means of proof of shipment. If the customer has not indicated that he wishes to exercise his right of withdrawal after the periods referred to in paragraphs 2 and 3 have expired. has not returned the product to the entrepreneur, the purchase is a fact.

ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL

If the consumer exercises his right of withdrawal, a maximum of the costs of return will be borne by the consumer. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 5 working days after withdrawal. This is subject to the condition that the product has already been received back by the online retailer or that conclusive proof of complete return can be provided.

We use the same payment method for the refund as the consumer used, unless the consumer agrees to a different payment method. The refund is free of charge for the consumer.

ARTICLE 8 – EXCLUSION OF RIGHT OF WITHDRAWAL

1. The return costs of the order are entirely borne by the customer. The customer can use the return form for this.

The entrepreneur can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the entrepreneur has clearly stated this in the offer, or at least in time before concluding the agreement. Exclusion of the right of withdrawal The right of withdrawal is only possible for products: which have been created by the entrepreneur in accordance with the consumer's specifications; which are clearly personal in nature; which cannot be returned due to their nature; which can spoil or age quickly; whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence; for individual newspapers and magazines; for audio and video recordings and computer software of which the consumer has broken the seal. for hygienic products of which the consumer has broken the seal. This applies to bath items, jewelry and items that are worn directly on the body. Exclusion of the right of withdrawal is only possible for services: relating to accommodation, transport, restaurant business or leisure activities to be provided on a certain date or during a certain period; the delivery of which express consent of the consumer has begun before the cooling-off period has expired; regarding bets and lotteries.

5. The described right of withdrawal expires when:

The product has been worn (fitted more than once) or washed; The product is damaged; The labels and/or tags are missing or have been removed

ARTICLE 9 – THE PRICE

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates. Notwithstanding the previous paragraph, the entrepreneur can sell products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, offering variable prices. This liability to fluctuations and the fact that any stated prices are target prices are stated in the offer. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of legal regulations or provisions. Price increases from 3 months after the conclusion of the agreement conclusion of the agreement is only permitted if the entrepreneur has stipulated this and: these are the result of legal regulations or provisions; whether the consumer has the authority to terminate the agreement with effect from the day on which the price increase takes effect. The prices stated in the offer of products or services include VAT. All prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, the entrepreneur is not obliged to deliver the product at the incorrect price.

ARTICLE 10 – CONFORMITY AND WARRANTY

The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use. A warranty provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer has against the entrepreneur under the agreement. can assert. Any defects or incorrectly delivered products must be reported to the entrepreneur in writing within 30 days of delivery. Products must be returned in the original packaging and in new condition. The entrepreneur's warranty period for all items is: 6 months after the date of delivery. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products. The warranty does not apply if:

The consumer has repaired and/or edited the delivered products himself or has had them repaired and/or edited by third parties; The delivered products have been exposed to abnormal conditions or are otherwise treated carelessly or are contrary to the entrepreneur's instructions and/or the packaging has been treated; The defect is wholly or partly the result of regulations that the government has imposed or will impose with regard to the nature or quality of the materials used.

o During the cooling-off period you must handle the product and packaging with care. You may only unpack or use the product if this is necessary to determine the nature, characteristics and operation of the product. The basic principle here is that you may only use and inspect the product as you would in a store. If you do not handle the product with care, as explained above, and the product is damaged as a result, you are liable for the depreciation of the product. You are not liable for any depreciation of the product if we have not provided you with all legally required information about the Right of Withdrawal before or at the time of concluding the Purchase Agreement.

ARTICLE 11 – DELIVERY AND EXECUTION

The entrepreneur will exercise the utmost care when receiving and executing orders for products and when assessing requests for the provision of services. The place of delivery is the address that the consumer has made known to the company. Taking into account what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously, but no later than within 10 working days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 10 working days after he has placed the order. In that case, the consumer has the right to terminate the agreement without costs. The consumer is not entitled to compensation. All delivery times are indicative. The consumer cannot derive any rights from any stated periods. Exceeding a term does not entitle the consumer to compensation. In the event of dissolution in accordance with paragraph 3 of this article, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than within 5 working days after dissolution. If delivery of If an ordered product proves to be impossible, the entrepreneur will make every effort to make a replacement item available. No later than upon delivery, it will be stated in a clear and understandable manner that a replacement item will be delivered. For replacement items right of withdrawal can not be excluded. The costs of any return shipment are borne by the entrepreneur. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly stated otherwise. made an agreement.

ARTICLE 12 – PAYMENT

Unless otherwise agreed, the amounts owed by the consumer must be paid within 14 days after the commencement of the reflection period referred to in Article 6, paragraph 1. In the case of an agreement to provide a service, this period commences after the consumer has received confirmation of the agreement. The consumer has the obligation to immediately report inaccuracies in payment details provided or stated to the entrepreneur. In the event of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to to charge the consumer reasonable costs stated.

ARTICLE 13 – COMPLAINTS PROCEDURE

The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within 14 days after the consumer has discovered the defects. Submitted to the entrepreneur Complaints will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within 14 days with an acknowledgment of receipt and an indication when the consumer can expect a more detailed answer. If the complaint cannot be resolved by mutual agreement, a complaint will arise. dispute that is subject to the dispute settlement procedure. In the event of complaints, a consumer must first contact the entrepreneur. If a solution is not yet found, the consumer has the option to have his complaint handled by Stichting GeschilOnline (www.geschilonline.com). The decision is binding and both the entrepreneur and the consumer agree to this binding decision. Submitting a dispute to this dispute committee involves costs that the consumer must pay to the relevant committee. It is also possible to report complaints via the European ODR platform (http://ec.europa.eu/odr). A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing. If a complaint is well-founded is found by the entrepreneur, the entrepreneur will, at his option, replace or repair the delivered products free of charge.

ARTICLE 14 – DISPUTES

Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law. Even if the consumer lives abroad. The Vienna Sales Convention does not apply.

ARTICLE 15 – ADDITIONAL OR DIFFERENT PROVISIONS

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Force majeur

7.1 Fashion Trends will under no circumstances be liable for indirect damage, loss of profit or loss of money as a result of business stagnation.